Please check your junk/spam folders. If you still havent recieved an email from us, you can check the status of your order using the form below.
If your order was placed before 1pm (Monday-Friday), it will be dispatched on the same day. We use Royal Mail's 48 hour Track & Trace service for standard shipping and Royal Mail's 24 hour Track & Trace service for next day delivery. Orders placed after 1pm will be dispatched the following business working day.
We can cancel your order and issue you a full refund if your order has not been shipped. If your order has been shipped, there maybe a delay in processing your refund. Please submit a refund request using the form below.
Please use the form below to check the status of your order. For security, We'll need your shipping details to locate your order.
We don't include an invoice in packages. If you need an invoice please contact us using the form below.
For security reasons we do not take telephone orders. If you are having trouble placing an order, please contact customer services using the form below.
Monday - Friday / 9am to 5pm
Bushey Mill Lane
Watford, WD24 7JG
One of our representatives will get back to you as soon as possible.