• Free delivery Over £15
  • Save an Extra 5% at checkout
  • Free gift with every order
Need help? Check out our FAQ's
or contact us using one of the methods below.
FREQUENTLY ASKED QUESTIONS
I've not recieved an order confirmation/dispatch email.

Please check your junk/spam folders. If you still havent recieved an email from us, you can check the status of your order using the form below.

When will my order be shipped?

If your order was placed before 1pm (Monday-Friday), it will be dispatched on the same day. We use Royal Mail's 48 hour Track & Trace service for standard shipping and Royal Mail's 24 hour Track & Trace service for next day delivery. Orders placed after 1pm will be dispatched the following business working day.

I want to cancel my order

We can cancel your order and issue you a full refund if your order has not been shipped. If your order has been shipped, there maybe a delay in processing your refund. Please submit a refund request using the form below.

How can I check the status of my order?

Please use the form below to check the status of your order. For security, We'll need your shipping details to locate your order.

I didn't get an invoice in my package.

We don't include an invoice in packages. If you need an invoice please contact us using the form below.

Do you take telephone orders.

For security reasons we do not take telephone orders. If you are having trouble placing an order, please contact customer services using the form below.

Support
Thank you for contacting Perfume Shopping.
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Operating Times

Monday - Friday / 9am to 5pm

Address

Bushey Mill Lane
Watford, WD24 7JG

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